Contact with our customers is handled via Addtech's subsidiaries. More rigorous CSR demands from our customers are emerging more and more clearly. This is a sign of our customers' growing focus on CSR issues. As a result of this increased focus, our customers have now also started auditing their suppliers, in other words the companies in the Addtech Group, on the basis of CSR. The Group's subsidiaries are active in a host of different markets and a variety of industries; this involves different types of customer requirements. However, it may be said in general terms that many of the requirements relate to safety in workplaces and the environment. At some of the Group's companies, enquiries relating to the EU's regulation on the Registration, Evaluation, Authorisation & Restriction of Chemicals (REACH) are also common. Furthermore, demands that Addtech and our own subcontractors comply with international conventions on human rights are also received.